Bilingual Customer Service & Language Specialist (French) (W-2 Employee) Job at Universal Language Service Inc, Bellevue, WA

  • Universal Language Service Inc
  • Bellevue, WA

Job Description

Bilingual Customer Service & Language Specialist (French)

Universal Language Service, Inc. is seeking a dedicated and professional Bilingual Customer Service & Language Specialist (French) to join our team. This dual-role position combines real-time over-the-phone and video remote interpretation (OPI/VRI) services with administrative responsibilities. The ideal candidate is detail-oriented, communicative, and able to manage multiple tasks efficiently while maintaining accuracy and professionalism. A full benefits package is available, including medical insurance.

Key Responsibilities:

  • Deliver real-time OPI/VRI interpretation services in French and English
  • Assist interpreters with completing and updating profiles and documentation
  • Follow up with interpreters to ensure records are current and compliant
  • Maintain clear and professional communication with interpreters and internal teams
  • Handle sensitive information with confidentiality and accuracy
  • Coordinate interpreter assignments, efficiently manage schedules, and ensure accurate and timely fulfillment of client requests
  • Maintain interpreter account records, updating information related to assignments, availability, and billing accurately
  • Proactively troubleshoot scheduling issues, providing timely and effective solutions

Requirements:

  • Strong bilingual proficiency in English and French
  • Excellent communication, organization, and customer service skills
  • Strong attention to detail and ability to manage administrative documentation
  • Ability to work full-time, on-site (MondayFriday, 8:00 AM5:00 PM PST or 8:30 AM5:30 PM PST)
  • Prior interpretation experience preferred
  • Medical DSHS or national interpreter certification/qualification (e.g. NBCMI, CCHI, Other) is a plus (support provided for those seeking DSHS Medical recognition)

Education & Professional Background:

  • Bachelor's degree in Linguistics, Human Resources, or related field preferred (or equivalent experience)
  • Minimum of 2 years of relevant experience in customer service, scheduling, recruiting, onboarding, interpretation, or translation

Work Environment & Screening Requirements:

  • This is a full-time, on-site position based at our Bellevue, WA corporate office
  • Remote work is not permitted
  • Candidates must pass a full-panel drug and alcohol screening and a national criminal background check

Compensation:

Up to $25 per hour, depending on qualifications and relevant experience

Job Tags

Hourly pay, Full time, Work at office, Remote work

Similar Jobs

A.L. Prime Energy

Full-Time Gas Station Attendant & Cashier — Friendly Job at A.L. Prime Energy

A.L. Prime Energy in Dracut, MA is hiring for a Self-Serve Gas Station Attendant and Cashier.This full-time role requires greeting customers, handling cash transactions, and assisting with store tasks while following all state and federal regulations governing tobacco,... 

CRITICAL ENERGY SERVICES INC

AC Electrician Job at CRITICAL ENERGY SERVICES INC

 ...field. Job Description We are seeking experienced AC Electricians and experienced helpers. Attention to detail and taking pride...  ...(4) 10 Hour days. Candidates must have computer skills and experience in word and excel. We service customers in the critical power... 

JBS Imports

Nurse-LPN Job at JBS Imports

Description Position at Pilgrim's Occupational Health Specialist - LPN At Pilgrim's, Safety Is A Condition, which means the safety of our team members comes first - always. In this key role, you'll serve as the first point of care for employees,...

SVN | Wood Properties

Office Intern Job at SVN | Wood Properties

 ...Flexible scheduleOpportunity for advancementTraining & developmentOffice Intern - SVN | Wood PropertiesPosition Summary:We are always looking...  ...to the daytoday operations of a growing commercial real estate firm. If you're looking to gain practical experience and develop... 

T S E INDUSTRIES INC.

Environmental Health and Safety Manager Job at T S E INDUSTRIES INC.

Description: JOB DESCRIPTION Job Title: Environmental Health and Safety Manager Division: Safety Department: Operational Support Reports To: HR Manager Location: Onsite - TSE Industries (Clearwater) FLSA Status: Exempt Schedule : Full Time...