Call Center Representative Job at Stony Brook Community Medical, PC, West Islip, NY

  • Stony Brook Community Medical, PC
  • West Islip, NY

Job Description

Job Description

Job Description

Job Summary:

 

Act as a central point of communication among providers, patients and other team members of our team. Incumbent schedules patients for provider appointments and diagnostic testing utilizing knowledge of medical terminology and practice policies and protocols. Troubleshoots patient concerns and routes calls to the appropriate staff member when needed.

 

Essential Job Functions:

  • Answer large volume of calls promptly.
  • Screen all calls for urgency and handle all calls with confidence, compassion and efficiency.
  • Schedule patient appointments and diagnostic testing for all providers.
  • Collect and verify patient demographic information as well as verify insurance when appropriate.
  • Accurately records patient messages and routes them to the provider or appropriate team member.
  • Reviews and maintains provider’s schedules according to practice guidelines to ensure patients are scheduled appropriately.

Job Tags

Similar Jobs

ExamOne

Mobile Phlebotomist/Medical Assistant Job at ExamOne

 ...About the Job About the Job: As a Mobile Collector , you would be a part-time, on-call, and at-will employee. What does this mean? On-Call and At-Will equal Flexibility! You will choose the days and hours you wish to work and the areas you wish to work... 

Jeff & Tony's DSD

Class B & C Route Driver Job at Jeff & Tony's DSD

 ...Description Job Description Jeff & Tony's DSD is the largest Dreyer's distributor in Southern California. looking for full-time Route drivers with a clean record to deliver ice cream & frozen food to local stores. Experience not required we will train. Please e-mail... 

KPMG

Manager or Senior Manager, R&D Tax Credits (AMCS) Job at KPMG

 ...culture because it is an investment in our people, our future, and what we stand for as a firm. KPMG is currently seeking a Tax Manager or Senior Manager to join our Accounting Methods and Credit Services practice. Responsibilities: Conduct research and development... 

Wake County Public School System

High School Teacher - Math I Job at Wake County Public School System

 ...for appropriate classroom learning experiences for students. Provides an atmosphere and environment conducive to the intellectual, physical, social and emotional development of individuals to ensure success for every student. Responsible for supervising students in a... 

Shiloh & Bros

YouTube Video Editor - Punchy Edits & Storytelling Job at Shiloh & Bros

 ...A popular YouTube brand in the Nashville area is looking for a passionate Video Editor to join their creative team. In this role, you will be responsible for editing videos across various channels, bringing stories to life with quick edits, bold graphics, and a keen sense...