Job Description

At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employes feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, Iowa, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development. A Physical Security Specialist is responsible for conducting fraud investigations, performing security assessments to identify vulnerabilities and compliance, monitoring bank security equipment and promote security protocols and procedures to protect personnel, assets, and facilities. The position is based in Iowa City but will travel to branches across the state as needed. Hours will be between 30-32 hours per week. As a Physical Security Specialist, you will: Be a point of contact for employees to address security concerns. Provide advice to customers who are involved in frauds and scams. Enforce security matters for compliance of protocols and procedures. Aid staff in the maintenance of banking equipment. Support physical security systems made up of physical and card access control, video surveillance, intrusion detection, identity management, and monitoring systems, including performing monthly or quarterly audits to ensure compliance with set standards and procedures. Monitor video surveillance, alarm, and card access systems. Evaluates incidents involving damage to property and/or injuries sustained on Nicolet National Bank premises, involving customers and employees. Collaborates with appropriate teams in identifying, developing, implementing, and maintaining security processes, practices and policies to reduce risks, respond to incidents, and limit exposure and liability in areas of information, financial, physical, personnel and reputational risk, whenever possible, any future occurrences Acts as liaison with local, state and federal law enforcement authorities on security matters Liaison with or member of various committees where safety and security concerns are relevant. Training of employees to current standards; review and understanding of training requirements; conduct training sessions; evaluate comprehension of material. Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet. Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives. Performs all other duties as assigned. Qualifications: Associate degree or comparable experience. Computer experience required in Microsoft Office products including Word, Excel and Outlook. Embodies Nicolet National Bank's Mission, Vision, Values and Service Excellence Standards through personal demonstration and leadership within the organization. Maintains confidentiality of all corporate, customer, personnel, and bank information. Leads by example; hold accountable to performance goals, policies and regulations. Attendance, punctuality, positive outlook and attitude, and passion to turn challenges into opportunities are vital attributes necessary to be successful in this position. Complies with all Federal and State Laws and Regulations when performing the responsibilities of the position. Delivers solutions and service to internal and external customers consistently exceeding expectations, according to Nicolet national Bank's Core Values. Benefits: Medical, Dental, Vision, & Life Insurance 401(k) with a company match PTO & 11 1/2 Paid Holidays The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position. Equal Opportunity Employer/Veterans/Disabled

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