Job Description

Job Description and Duties

Why Join California Health and Human Services Agency Office of Technology and Solutions Integration (CalHHS OTSI or OTSI)?

At OTSI, your work directly improves the health and well-being of Californians. We exist to be the trusted partner to CalHHS and its 12 state departments to deliver high-impact IT and data solutions that strengthen health and human services programs statewide.

We bring leadership, expertise, and capacity together and work collaboratively with our partners to design, deliver, and support IT and data solutions that accelerate the delivery of health and human service program outcomes and service value. Our culture is grounded in accountability, respect, integrity, and collaboration, and we integrate those values in how we lead, how we work, and how we serve.

If you are interested in applying your knowledge, skills, and experience in supporting critical public services, influencing statewide health and human service outcomes, and working alongside leaders and professionals who take ownership of results – OTSI is where that happens!

About this role:
OTSI is looking for a detail-oriented and analytical policy professional to serve as the Senior Policy & Requirements Analyst for the Statewide Verification Hub.

As the Senior Policy & Requirements Analyst (Analyst IV), you will lead the policy research and analysis behind the Statewide Verification Hub (SVH), a California Health and Human Services Agency (CalHHS) capability that gives state health and human services programs a consistent way to verify eligibility.

In this role you will also work directly with CalHHS program policy leaders and subject-matter experts to:

• Research and interpret complex state and federal statutes, regulations, and program policies.
• Reconcile program-specific verification requirements across CalHHS.
• Turn policy into business and technical requirements, including verification rules and decision logic.
• Resolve policy ambiguities and recommend solutions to program and Agency leadership.

You will also test and validate that policy logic is delivered as intended, and keep SVH aligned as laws and program requirements change.

You will find additional information about the job in the .

Working Conditions

PLP:

On July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receives a temporary reduction in pay in exchange for PLP 2025 leave credits. The temporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position’s associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction. Please reach out to the hiring unit contact listed on this job advertisement for details.

Telework:

This position is currently eligible for one telework day per-week and is required to report in-person a minimum of four days per week. The amount of telework is at the discretion of the OTSI and is subject to operational needs.

This position is currently eligible for one telework day per-week and is required to report in-person a minimum of four days per week. 

Reporting Location:

Business travel may be required. All commute expenses to the reporting location will be the responsibility of the selected candidate.

The OTSI office location for this position is: 2870 Gateway Oaks Drive Sacramento, CA 95833

Travel reimbursement considerations take into account an employee’s home address and designated reporting location and are subject to applicable policies, rules, regulations, and bargaining unit contract provisions.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Education : Possession of minimum qualifications will be verified prior to the interview and/or appointment. If you are meeting minimum qualifications with education, you must include your unofficial transcripts/diploma for verification. Sealed Official transcripts are required upon appointment. If it is determined a candidate does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position.

Background Check: All applicants shall be subject to a pre-employment background investigation. The investigation will consist of the completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records.

Simple Application Steps:

If you are interested in this position, complete the following simple steps:

1. Review the education and experience minimum qualifications (MQ’s) of the Analyst IV Classification See the Minimum Requirements section above.
2. Complete the statement of qualifications and the state application by clicking “Apply Now” above. See below for detailed application instructions.
3. Submit your application package with all required documents, which include the statement of qualifications - see the "Required Application Package Documents" section below.
4. Once you have applied, take the 

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

1. Lead impact assessments with specific outcomes derived from a policy or regulation changes that affect multiple programs, departments, and/or customer populations.

2. Manage tasks to meet deadlines in a matrixed organization environment.

3. Bridging communication gaps in IT language and policy understanding between technology and program subject matter expertise.

4. Translating regulation and policy guidelines into system requirements, business rules, workflows, and use cases.

5. Implementing an IT solution for the State of California as a lead program or business analyst, responsible for ensuring the solution meets program outcomes and metrics.

Benefits

OTSI is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

• Ongoing professional development and engagement opportunities.
• Employee Assistance Program (EAP).
• Free Parking!

Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

• Medical, including health, dental, and vision insurance.
• Paid Holidays and vacation/leave
• Defined retirement program
• Savings Plus Program (401(k), 457)
• Medical/Dependent Care Reimbursement Accounts

Full benefits information can be found on CalHR's 

Statement of Qualifications

When responding to the statement of qualifications, applicants must follow these below instructions. Failure to follow these instructions may result in disqualification from this exam/hiring process.:

• Responses must be typewritten on 8 1/2" x 11" paper, no more than 3 pages in length, and using font no smaller than size 11.
• Responses are to be complete, specific, clear, and concise.
• Responses to the questions should be easily identified (e.g. by numbering the response to the corresponding question, or repeating the prompt in response).

1. Please explain how your  education, training, experience, knowledge, skills and abilities meet the desirable qualifications listed in the “Desirable Qualifications” section.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - A Statement of Qualifications is required. Please see the Statement of Qualifications instructions below. 

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